March 25, 2020 Update
We are doing our best to serve you, our valued Gooseneck customers while at the same time ensuring the safety of our employees, their families and our customers.
At this time, our facilities will be open to customers from 8 am – 5 pm M-F. In addition, we are available by phone from 7:30 am – 5:30 pm M-F and on Saturdays from 8 am – 12 pm. These hours are temporary and we will move to in-season hours as the need arises.
If you prefer to not come in the store, you can order parts online, 24/7 using our Gooseneck Gateway. You can access this by going here: Gooseneck Gateway. You can also order parts by calling the store directly. If you’re concerned about coming in the store, we will set your parts outside the main door for you.
We are implementing procedures at each location to help with the social distancing criteria so we can continue to serve our customers. These procedures including staying 6 ft apart, wearing gloves and avoiding direct contact with others.
We are taking these steps to protect our employees and our customers. We have a mutual interest in ensuring our staff and our customers stay healthy so that we can all be ready for planting season.
March 22, 2020 Update
Gooseneck Stores will remain open, but with limited access to the store. We are encouraging our customers to call to place their parts and service requests. You can also order parts and request service online using our Gooseneck Gateway. See it here: www.gooseneckgateway.com. Your parts will be placed outside the main entrance to the store.
During this time we're encourage our Gooseneck employees to follow Governor Burgum's advise to be "North Dakota Smart" and asking them to be "Gooseneck Smart".
March 17 Update:
To our friends, family, and customers:
First of all, we appreciate the support you have given to Gooseneck Implement. Our sincere hope is that you and those closest to you are safe and well. Gooseneck has been committed to our employees and customers since 1974. With the increased awareness of the coronavirus (COVID-19), we want to assure you that we are implementing measures to ensure we can continue supporting you.
Gooseneck stores will remain open and we are ready to serve our customers. We want to stress that Gooseneck is taking extra precautions to ensure a consistent standard of cleanliness. Our stores are cleaned and disinfected as part of our daily operations.
In the event you prefer not to visit the store, please remember we are set-up to support your needs. You may order parts 24/7 online here: www.gooseneckgateway.com
. You may also contact one of our locations to place an order over the phone and have the parts set outside in one of our drop boxes.
Gooseneck has decided to postpone all customer events and meetings until April 15th
. This would include customer clinics, training, and tradeshows in the area, etc. We will work on offering virtual or online clinics to provide the latest info to our customers.
We want to reiterate our commitment to keeping our community safe, at home, at work, and on the road. For up-to-date, accurate information about COVID-19, please visit the Center for Disease Control and Prevention’s (CDC) website.
We are very committed to continue delivering the best Gooseneck Experience possible to you. We will continue to evaluate the situation and provide updates as things change.